taal is:en


Company Data:


Company name: B.V.B.A. TheDrinks
Handelsnaam: TheDrinks
Registered office: de Limburg Stirumlaan 13, 3040 Huldenberg, België
e-mail address: hello@thedrinks.be 
Telephone number: +32 26 87 41 44
VAT BE 0651.798.824.
RPR/RPM Leuven


Article 1: General provisions


The TheDrinks B.V.B.A. e-commerce website, with its registered office at 3040 Huldenberg, de Limburg Stirumlaan 13, VAT BE 0651.798.824, RPR/RPM Leuven, referred to hereafter as 'TheDrinks', offers its customers the possibility to purchase products from its online store.


These General Terms and Conditions apply to each order placed by a customer from this e-commerce website, referred to hereafter as the 'Customer'. When placing an order via TheDrinks' online store the Customer must expressly accept these Terms and Conditions, and in doing so agrees to be bound by their application with the exclusion of all other terms and conditions. The Customer’s additional terms and conditions are excluded, except when they are explicitly accepted in advance and in writing by TheDrinks.


Article 2: Prices


All prices cited are in EURO and always include VAT and all other taxes or duties payable by the Customer that apply in Belgium, but do not include delivery costs.

If the products ordered are subject to additional taxes or import duties in the Customer's country of residence, these shall be paid by the Customer.

If delivery, reservation or administrative costs are charged, these shall be specified separately. 

The price mentioned relates solely to the items as described. The corresponding images are for decoration purposes only and may display items that are not included in the price.


Article 3: Product range


The products are available to customers residing in Belgium, the Netherlands, Germany, France and Luxembourg. The items are exclusively intended for normal, private use. We do not sell alcoholic drinks to persons under the age of 18 years of age. By placing an order the Customer acknowledges responsibility for his/her purchases and declares that he/she is over 18 years of age.


Despite the fact that the online catalogue and the e-commerce website are compiled with the utmost care, it is still possible that the information provided may be incomplete, contain substantive errors or be out-of-date. TheDrinks shall not be bound by obvious errors or mistakes in the information supplied. With regard to the accuracy and completeness of the information supplied TheDrinks shall solely be bound by a best endeavours obligation.  TheDrinks does not accept liability in any way whatsoever for substantive errors, printing errors or typos.


If the Customer has specific questions about, for example, availability, delivery times or delivery methods, we request that the Customer contact our customer service department before placing an order.


Offers are valid while stocks last and may be modified or revoked by TheDrinks at any time. TheDrinks does not accept liability for a product being unavailable. If an offer is subject to a limited period or certain conditions this is expressly stated in the product description.


Article 4: Online purchases


Order via the webshop of TheDrinks is possible without login. After placing an order, the customer receives an order confirmation via e-mail with a summary of the order, the address to which the order will sent after receipt of payment and payment info.


The Customer may choose between one of the following payment methods:

  • By bank transfer to BVBA TheDrinks,  IBAN BE46 7340 4105 3136, BIC: KRED BE BB. Pay note: if TheDrinks do not receive the payment within 7 working days, the products in the order confirmation will be automatically made available to the other customers, in wich case TheDrinks can-not guarantee the availability of the ordered products.


TheDrinks has the right to refuse an order in the event of serious default by the Customer related to orders the Customer is involved in.


Article 5: Delivery and implementation of the contract


Products ordered via this online store are delivered to Belgium, the Netherlands, Luxembourg, Germany and France.


Shipping costs:


Shipping cost in Belgium: € 10 per package (max. 20 kg.).
Shipping cost to the Netherlands, Luxembourg and Germany: € 15 per package (max. 20kg.).
Shipping cost to France: € 18 per package (max. 20kg.)
Free shipping for orders above € 25.


Orders are only dispatched when full payment of the goods ordered has been received, unless otherwise agreed.


Parcels are sent using Bpost.


Unless otherwise agreed or expressly determined, the goods shall be delivered to the Customer's place of residence within 30 days of receipt of payment. 


The Customer must report any visible damage and/or quality defect to an item or other defect discovered on delivery immediately to TheDrinks.


Any risk involving loss or damage is transferred to the Customer at the moment he/she (or his/her designated third party) physically takes possession of the goods. However the risk is already transferred to the Customer on delivery to the transport agent if the latter is commissioned by the Customer to transport the goods and this arrangement was not made by TheDrinks.


Article 6: Retention of ownership


The delivered goods remain the exclusive property of TheDrinks until full payment has been received.
The Customer undertakes to inform any third parties of TheDrinks' retention of ownership if necessary, for example, to anyone that attempts to seize the items that have not yet been paid for in full.


Article 7: Right of withdrawal


The provisions in this Article only apply to customers that purchase items online from TheDrinks in their capacity as consumers.


The Customer has the right to withdraw from the contract, without providing any reason for doing so, within a period of 14 calendar days.


The withdrawal period shall expire 14 calendar days following the day on which the Customer, or his/her designated third party who is not the transport agent, physically takes receipt of the goods.

To exercise his/her right of withdrawal the Customer must inform TheDrinks of his/her decision to withdraw from the contract by means of an unequivocal statement (e.g. in writing and sent by post or e-mail).


In order to comply with the withdrawal period the Customer must send his/her announcement related to exercising the right of withdrawal before the withdrawal period expires.


The Customer must promptly send back or hand over the goods, in any case no later than 14 calendar days following the day on which he/she informed TheDrinks of the decision to withdraw from the contract, to TheDrinks at: de Limburg Stirumlaan 13, 3040 Huldenberg.


The direct costs for sending back the goods shall be borne by the Customer.


If the returned product has diminished in value for whatever reason, TheDrinks reserves the right to hold the Customer liable and claim damages for any diminished value of the goods resulting from use of the goods by the Customer that goes beyond what is necessary to establish the nature, properties and operation of the goods.


Only items returned in their original packaging, along with all their accessories, user manuals and invoice or proof of purchase may be returned.


If the Customer withdraws from the contract, TheDrinks shall reimburse the Customer any payments received, including the standard delivery charge, within a maximum of 14 calendar days after TheDrinks has been informed of the Customer's decision to withdraw from the contract. In the case of sales agreements TheDrinks shall wait until all the goods have been returned before reimbursing the amount concerned excluding delivery costs, which are not reimbursed.


Thedrinks shall reimburse the Customer by bank transfer; no charges will be applied for the reimbursement.


The Customer may not exercise the right of withdrawal for:


  • Goods supplied according to Customer specifications, or that are clearly intended for a specific person;
  • Goods supplied that spoil quickly or that have a limited shelf life;
  • Supplies of alcoholic drinks whose price was agreed when the sales agreement was concluded, but that can only be delivered after 30 days, and whose actual value depends on market fluctuations over which the company has no control;
  • Opened bottles or packages.


Article 8: Guarantee


Pursuant to the law of 21 September 2004 on consumer protection related to the sales of consumer goods, the consumer benefits from statutory rights. This statutory guarantee applies from the date the goods are delivered to the initial owner. Any sales guarantee does not prejudice these rights.


To invoke the guarantee the Customer must be able to present a proof of purchase. Customers are advised to retain the goods’ original packaging.


For items purchased online and delivered to the Customer's place of residence, the Customer must contact TheDrinks' customer service department and return the item to TheDrinks at his/her own cost.


If a defect is discovered the Customer must inform TheDrinks as soon as possible. In any case the Customer must inform TheDrinks of any defect he/she discovers within 2 months after its discovery by the Customer. After this period any right to repair or replacement expires.


The (sales and/or statutory) guarantee never applies to defects resulting from accidents, neglect, falls, use of the item contrary to the purpose for which it was designed, failure to comply with instructions for use or the user manual, modifications or adjustments to the item, rough treatment, poor maintenance or any other abnormal or improper use.


Article 9: Customer service department


TheDrinks' customer service department can be reached on the following telephone number: +32 26 87 41 44, by e-mail at hello@thedrinks.be or by post at the following address: de Limburg Stirumlaan 13, 3040 Huldenberg. Potential complaints can also be reported in this manner.


Article 10: Penalties in the event of non-payment


Without prejudice to the exercise of any other rights to which TheDrinks is entitled, in the event of non-payment or late payment, from the date of default, by law and without notice, the Customer shall be charged 10% interest per year on the unpaid sum. Furthermore the Customer must, by law and without notice, pay fixed compensation amounting to 10% of the sum involved with a minimum of EUR 25 per invoice.


Without prejudice to the aforementioned TheDrinks reserves the right to seize any items that have not been paid for (in full).


Article 11: Privacy


TheDrinks, responsible for processing personal data supplied via the website, respects the Belgian law of 8 December 1992 on the protection of privacy when processing personal data.


The personal data you supply will only be used for the following purposes: to fulfil the agreed contract and to process the order, including payment and delivery.


You possess the statutory right to consult and correct your personal data if necessary. You can send a written, signed and dated request, along with proof of your identity (copy of your ID card) to TheDrinks at: de Limburg Stirumlaan 13, 3040 Huldenberg, hello@thedrinks.be, and receive your personal data in writing and free of charge. If necessary you can also request that any incorrect, incomplete or irrelevant details be corrected.


In the event that the data is used for direct marketing purposes you can refuse to allow your data to be used in this way free of charge. You can contact TheDrinks at: de Limburg Stirumlaan 13, 3040 Huldenberg, hello@thedrinks.be to inform us of this decision.


We handle all your details as confidential information and will not pass them on, loan them or sell them to third parties, unless this is necessary to implement the sales agreement. Therefore it is possible that the personal data you supply will be transferred to companies that we work with such as courier services, accounting or collection agencies and suchlike.


The Customer is responsible for keeping his/her login details confidential as well as the use of his/her password. Your password is stored in an encrypted format, so TheDrinks does not have access to it.

TheDrinks keeps (anonymous) online visitor statistics to be able to establish which and to what extent the different pages of the website are visited.


If you have any questions regarding this privacy statement you can contact us on +32 26 87 41 44.



Article 12: The use of cookies


During a visit to the site 'cookies' may be installed on your computer's hard disk. A cookie is a text file that is installed by a website's server in the browser of your computer or on your mobile device when you consult a website. Cookies cannot be used to identify a person and can only identify a device.


‘First party cookies’ are technical cookies that are used by the visited site and whose objective is to allow optimal performance of the site. E.g.: settings the visitor applied to the site during a previous visit or even a pre-completed form with data the user entered during previous visits.
‘Third Party cookies’ are cookies that do not originate from the website itself but from third parties, e.g. a marketing or advertising plug-in such as cookies from Facebook or Google Analytics. For these types of cookies the visitor to the site must first give permission - this can be done via a bar at the top or bottom of the website, referring to this policy, which does not hinder the visitor's continued use of the website.


You can set your browser not to accept cookies, so that you receive a warning when a cookie is installed or that removes cookies from your hard disk afterwards. You can do so via your browser settings (via the Help function). Do bear in mind that certain graphic elements will not be displayed properly or that certain applications may not be available to you.


By using our website you agree to us using cookies.



Article 13: Violation of validity - non-waiver


If one of these Terms and Conditions is declared to be invalid, illegal or void, this shall not affect the validity, legality or applicability of any of the other provisions in any way whatsoever.


TheDrinks' failure to enforce or exercise any right included in these Terms and Conditions at any time shall never be construed as a waiver of the provision concerned and shall never affect the validity of these rights.


Article 14: Modifications to terms and conditions


These Terms and Conditions shall be supplemented by other terms and conditions where these are explicitly referred to and by TheDrinks' General Terms and Conditions of Sale. In the event of any contradiction the present Terms and Conditions shall apply.


Article 15: Evidence


The Customer accepts that electronic communication and back-ups may be used as evidence.


Article 16: Applicable law - Competent court


Belgian law applies; in the event of any dispute the Courts of Leuven will be the sole competent courts, with the exception of applicable provisions of international private law related to the Rome I Regulation on international contractual obligations related to the sale of goods in the European Union.